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July 22, 2019, 09:43:56 am

Author Topic: 2019 Monash New Student Thread  (Read 7961 times)  Share 

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Lear

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Re: 2019 Monash New Student Thread
« Reply #120 on: January 27, 2019, 09:20:49 am »
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Still struggling to enrol, with no ability to complete 2FA. I have contacted the Service Desk multiple times, and I was rung on Friday, and told that there was a 24-hour exemption so that I could complete the rest of the enrolment, but it just came back to the same screen, shown below. Does anyone have any suggestions, besides emailing back (which I've already done)? Pls???


Sorry I may have missed earlier posts about this so a bit out of the loop. Are you unable to use the Okta app ?
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VanillaRice

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Re: 2019 Monash New Student Thread
« Reply #121 on: January 27, 2019, 10:24:28 am »
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Still struggling to enrol, with no ability to complete 2FA. I have contacted the Service Desk multiple times, and I was rung on Friday, and told that there was a 24-hour exemption so that I could complete the rest of the enrolment, but it just came back to the same screen, shown below. Does anyone have any suggestions, besides emailing back (which I've already done)? Pls???
If you have access to a different phone, I would suggest calling Monash Connect, and they should be able to connect you to an IT support person to help you out on the spot. If you don't have phone access, I don't believe there's an easy way to bypass MFA without the exemption (it can be a pain), so unfortunately you'll probably have to wait for the email reply.
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Lear

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Re: 2019 Monash New Student Thread
« Reply #122 on: January 27, 2019, 10:37:22 am »
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If you don't have phone access, I don't believe there's an easy way to bypass MFA without the exemption (it can be a pain), so unfortunately you'll probably have to wait for the email reply.

If you do not have a phone, consider using a pc-based phone emulator such as bluestacks. You can download Okta onto there and verify right from your computer. Here's a link - https://www.bluestacks.com/
2018: ATAR: 99.35
Subjects
English: 44
Methods: 43
Further Maths: 50
Chemistry: 46
Legal: 40
2019: Bachelor of Medical Science and Doctor of Medicine @ Monash
Open to tutoring enquiries
Also selling notes and other resources for above subjects.