Puffery is considered an unethical business activity under "truth and accuracy in advertising" but I was wondering whether it would also be considered illegal because isn't it also misleading ?
Hey there,
Whilst puffery is considered 'unethical' it is a legal business practice. Since it is basically exaggeration - it can be used as a sales technique but is only considered puffery if it cannot be objectively verified. As such, there is a fine line between puffery and misleading advertising which can result in prosecution and punishment.
If you really want to get further into it, "In 2000, Pizza Hut brought a lawsuit against Papa John's challenging whether Papa John's advertisements were puffery or false advertising. The Fifth Circuit Court of Appeals considered Papa John's ad that stated "Better ingredients. Better Pizza." The court's judgment found that that statement standing alone was not a verifiable fact that would be relied upon by consumers and, therefore, was mere puffery."
Hope this helps