Better to start with your opinion, so get rid of the first two sentences.
Also, for me there are a few places where a fundamental mixing of venues and methods is done - which is often a problem caused by the way the topic is taught. Courts and VCAT are venues, and they both use ALL of the methods, so it doesn't make sense to say that you go to court OR use other methods. You can go to court and use a method such as mediation before or instead of a judicial determination hearing or arbitration; but exactly the same thing, word for word, can be said about VCAT. In both venues you file a claim to have a hearing, but before the hearing either venue may send you to try mediation or conciliation if they have a program and your case is appropriate. But the hearing is the default. Hearings can either be arbitration (in the Mag Ct or Supreme Ct for some matters, and in VCAT if a senior or ordinary member is hearing the case); or they can be JD (normal hearing in a courtroom, or in VCAT if the Pres or a VP is hearing the case).
Because of this blending of methods within each venue, we don't use the term 'ADR' anymore.
Apart from that, I think it's good! Just make sure you put a bit of evidence for, or an example of, each point to back it up. Eg it's easy to say VCAT is more accessible - but why?