Financial Ombudsman Cases

[raymond.semaan]

Does anyone have a list of cases concerning the Financial Ombudsman and their efficiency in resolving consumer disputes?

[katie,rinos]

Does anyone have a list of cases concerning the Financial Ombudsman and their efficiency in resolving consumer disputes?

Hey,
I didn't have any cases involving the financial ombudsman last year but this website might help!!

The cases I had for credit all involved ASIC. They were:
Commonwealth Bank v. ASIC (2017): Refund over 65000 customers approximately $10M, after selling unsuitable credit insurance.
Citibank v. ASIC (2017): Refunds $5M in credit card international transaction fees.
Cash Converters v. ASIC (2016): Required to pay over $12M after they ‘failed to assess small amount loans as unsuitable’.
Westpac v. ASIC (2016): Pays $1M after concerns about credit card limit increase practises.

Hope this helps!!