I'm almost on the verge of panicking at the moment. My Authcate username/password is no longer valid, and I can't get a hold of the service desk. I know my username and password are correct, but after the "username/password do not match or you do not have access to this system" error message, I went to the forgotten password system and got these error messages:
Change Password: Error
ERROR: The names that you entered did not match the details in our database.
Press the browser's "back" button, change the information you entered and try again.
ERROR: Could not find username in our database
Press the browser's "back" button, change the information you entered and try again.
What the fuck do I do? I wrote a ticket to the ITS system but how long will that take? Can anyone help me here? Wtf?!?!?